Help Center
Frequently Asked Questions
Find answers to common questions about our SMS platform.
You can send SMS using our REST API endpoint. Simply make a POST request to https://sms.bd1b.com/api/v1/send with your API token, the recipient phone number, and your message. Full documentation is available on the Developer Docs page.
Log into your dashboard and navigate to the API Token page. There you will find your active token. You can also regenerate it if needed. Keep this token secure and never expose it publicly.
Wallet balance is used for pay-as-you-go SMS. You are charged per SMS sent. SMS packages are prepaid bundles that offer a fixed number of SMS credits at a discounted rate. You can choose whichever suits your usage pattern.
Our standard pay-as-you-go rate is {{ $site_config->per_sms_cost ?? "0.50" }} ৳ per SMS. Package pricing varies — please check the SMS Packages page for the latest offers.
No. Both wallet balance and package credits never expire. You can use them anytime.
We accept payments via popular mobile banking and online gateways. You will see the available options when you proceed to recharge or purchase a package.
Yes. You can either pass multiple numbers in the API request or upload a text file with phone numbers on the Send SMS page. Each number will receive the same message.
First, check your API token and wallet balance. If the issue persists, open a support ticket from your dashboard with the SMS ID and our team will investigate.
We enforce fair usage limits to ensure platform stability. If you need higher limits, please contact our support team.
You can open a support ticket from your dashboard. Our team usually responds within 12-24 hours.