Privacy Policy
Last updated: September 15, 2026
At AN SMS HUB, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS gateway platform and related services.
1. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, and password when you register.
- Payment Information: Transaction records, payment amounts — we do not store full credit card or banking credentials.
- Usage Data: API request logs, SMS sending history, IP addresses, browser type, and device information.
- Communication Data: Messages you send through our platform and support ticket correspondence.
2. How We Use Your Information
We use the collected information for:
- Providing, maintaining, and improving our SMS services
- Processing payments and managing your account
- Sending service-related notifications and updates
- Responding to your support requests and inquiries
- Detecting and preventing fraudulent or unauthorized activity
- Complying with legal obligations
3. Data Storage and Security
We implement industry-standard security measures to protect your personal information. All data is transmitted over HTTPS, and sensitive credentials are encrypted at rest. However, no method of electronic storage is 100% secure — we cannot guarantee absolute security.
4. Data Retention
We retain your account information for as long as your account is active. SMS logs and transaction records are retained for a reasonable period for auditing and legal purposes. You may request deletion of your account by contacting our support team.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:
- With payment processors to facilitate transactions
- When required by law or to respond to legal process
- To protect our rights, property, or safety, and that of our users
6. Cookies
We use essential cookies to maintain your login session and remember your preferences (such as dark/light theme). We do not use tracking cookies for advertising purposes. You can control cookie settings through your browser.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing activities
To exercise these rights, please contact our support team through your dashboard.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page. We will notify users of material changes via the dashboard or email.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please open a support ticket from your dashboard or reach out through our official communication channels.